Support portal

To create a ticket, either email us at support@compilator.com, or call +44 (0) 1822 855 466. The support desk is open weekdays 09:00 and 17:30.

You can also use our support portal, where you can create and follow your tickets, as well as find manuals and guides. Log in using the user account you created when signing up as a customer.

 

Log in to the portal

To log in to the support portal:

  1. Go to https://compilator.zendesk.com

Select Log in.

Create a new case

To create a new ticket:

Select Send a request.
Please provide as much information about your problem/question as possible, to allow our support staff to provide you with the best possible assistance.

Follow an open ticket

  1. To follow an open ticket, click on your user name and select My activities.

2. Your tickets are listed under My requests  Simply click on the required ticket to see more information. When the ticket is updated, an email is sent to the address you gave when contacting us.

When you view an open ticket, you can see all of the communication between you and our support staff concerning this ticket. You can also send a reply and add more information to the ticket.

3. When a ticket is closed, you will receive an email to this effect. You will also get the chance to rate the support you received.

 

Find manuals and guides

Manuals and guides are available on the start page.

Kontakta mig

Fyll i ditt namn och e-postadress eller telefonnummer så ringer vi upp dig så snart vi har möjlighet!

Tack! Du har fått ett mail skickat till dig där du kan bekräfta att du vill bli kontaktad av oss.

Ota minut

Anna nimesi ja sähköpostiosoitteen tai puhelinnumeron ja soitamme sinulle niin pian kuin mahdollista!

Kiitos! Olet saanut sähköpostia lähetetään , missä voit vahvistaa, että haluat ottaa yhteyttä meihin .

Kontakt meg

Kontakt meg

Skriv inn ditt navn og e-postadresse eller telefonnummer og vi vil ringe deg så snart vi kan!

Takk! Du har mottatt en e-post sendt til deg der du kan bekrefte at du ønsker å bli kontaktet av oss .

Kontakt mig

Indtast dit navn og e-mail-adresse eller telefonnummer og vi vil ringe til dig, så snart vi kan!

Tak! Du har modtaget en e-mail sendt til dig , hvor du kan bekræfte, at du ønsker at blive kontaktet af os .

Contact me

Please provide us with your contact information and we will contact you as soon as possible.

Thanks! You have received an email sent to you where you can confirm that you want to be contacted by us .

Kontakta mig

Fyll i ditt namn och e-postadress eller telefonnummer så ringer vi upp dig så snart vi har möjlighet!

Tack! Vi kontaktar dig så fort vi kan!

Kontakt mig

Indtast dit navn og e-mail-adresse eller telefonnummer og vi vil ringe til dig, så snart vi kan!

Tak! Vi vil kontakte dig så snart vi kan!

Ota minut

Anna nimesi ja sähköpostiosoitteen tai puhelinnumeron ja soitamme sinulle niin pian kuin mahdollista !

Kiitos! Otamme yhteyttä niin pian kuin mahdollista!

Kontakt meg

Skriv inn ditt navn og e-postadresse eller telefonnummer og vi vil ringe deg så snart vi kan!

Takk! Vi vil kontakte deg så snart vi kan!

Contact me

Please provide us with your contact information and we will contact you as soon as possible.

Thanks! We'll contact you as soon as we can!

Contact me

Please provide us with your contact information and we will contact you as soon as possible.

Thanks! We'll contact you as soon as we can!

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