Personal support at your service
Compilator consists of a number of dedicated employees who are passionate about you, and passionate about your business getting as much as possible from DäckData. Our support will help you with all of your questions about DäckData and its peripheral products. Throughout the year, we receive an average of up to 40 emails and 40 phone calls per day, and we respond within approximately 30 seconds. We handle all Nordic languages, and even offer services such as troubleshooting in DäckData and printers. You can reach us via email, telephone, or through the question section on our website.
Call us, and we will answer your questions directly via the telephone. Our skilled staff speak several languages, so we will always understand each other. Reach us via telephone on +46 40 672 88 88 on weekdays between 8 am and 5 pm.
Send us an email on firstname.lastname@example.org. We answer your questions via email, and if the question requires a more in-depth explanation, we will call you.
Download our manuals
As our customer, you have access to our manuals. These are continuously updated when we update DäckData. The manuals are integrated in DäckData, and are also available on our website after you have logged in.
Book an IT technician
If your case requires troubleshooting of the system or the equipment, you can make an appointment with a technician, who can connect to your computer and troubleshoot.
Here is a link to small, easy videos of how to get started with the physical set up and installation of the label printer >> (MISSING LINK)
This is how you create a support case
Start a support case by sending us an email. You will then be contacted by Compilator’s support department, who will help you with your question. Our email address is: email@example.com
Do you need remote help?
Click on the link below to reach Compilator’s remote help.
Give us feedback about DäckData – help us to become better
Feel free to log in to our website and give us your suggestions on Compilator’s idea page. We listen to your thoughts.