Personal support at your service
Compilator (including former Team Systems) consists of a number of dedicated employees who are passionate about you, and passionate about your business getting as much as possible from what we can offer. Our support will help you with all your questions about our solutions and complimentary products. Throughout the year, we receive an average of up to 40 emails and 40 phone calls per day, and we respond within approximately 30 seconds. You can reach us via email, telephone, or through the question section on our website.
Call us, and we will answer your questions directly via the telephone. Reach us via telephone on +44 (0) 1822 855 466 on weekdays between 09:00 and 17:30.
We have an emergency contact number to call at weekends when the office is shut: +44 (0)7473 636 431. Please note: This is for critical issues only. Standard/non-urgent queries are dealt with during normal office hours.
Send us an email on firstname.lastname@example.org. or on email@example.com, depending on your questions. We will answer your questions via email, and if the question requires a more in-depth explanation, we will call you.
Book an IT technician
If your case requires troubleshooting of the system or the equipment, you can make an appointment with a technician, who can connect to your computer and troubleshoot.
We make sure you’ll get a good start, and we provide both remote and on-site installation support, depending on your needs and requirements.
This is how you create a support case
Start a support case by sending us an email. You will then be contacted by Compilator’s support department, who will help you with your question. Our email address is: firstname.lastname@example.org
Feedback – help us to become better
If you have any ideas about useful functions and features or other feedback, please mail us on email@example.com. We’ll listen to your thoughts.
Damien McGrath, Blacklion Tyres
”Team software has had a significantly positive effect on the growth of our business. The system contains all the features that any successful tyre business would ever need, and has superb web integration capabilities, meaning my stock is live to my customers 24/7. I would sincerely recommend Team to anyone looking to grow their tyre business.”
Steve Kirk, Arrow Tyres
”I have been using Team for many years now, we use it for the day to day running, pricing, stock control, vat and much more.
If we ever have a problem, the help desk is always there to get us out of trouble and back up and running. I certainly wouldn’t want to run my business without Team Systems."
Alan Lindsay, Nordic Tyres
”The main purpose of Nordic Tyres investment in Team software was to provide our growing customer base with instant access to our stock levels and order process, to allow them to quote directly to a customer in their store and place a subsequent order in real time. This has proved to be an invaluable tool to the development and growth of the business, bringing our customers closer to our product range and improving our service.”